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People choose to not respond to certain messages very frequently. Sender experiences anxiety when not responded to. Receiver may be tired, busy, need alone time, or thinks the message is unimportant. People respond quickly to those who have more power over them. Valence and arousal play a crucial role in non-response and its effects.

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This page is a summary of: Disconnectedness in a connected world: why people ignore messages and calls, Aslib Journal of Information Management, February 2022, Emerald,
DOI: 10.1108/ajim-05-2021-0150.
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