The effects of respect and rapport on relationship quality perception of customers of small healthcare firms

Siti Haryati Shaikh Ali, Nelson Oly Ndubisi
  • Asia Pacific Journal of Marketing and Logistics, March 2011, Emerald
  • DOI: 10.1108/13555851111120452

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http://dx.doi.org/10.1108/13555851111120452

The following have contributed to this page: Professor Nelson Oly Ndubisi