A study of the ISO 9000 certification process: consultant profiles and company behaviour

Frederic Marimon Viadiu, Eduard Cristóbal Fransi
  • Managing Service Quality, June 2005, Emerald
  • DOI: 10.1108/09604520510597836

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http://dx.doi.org/10.1108/09604520510597836

The following have contributed to this page: Frederic Marimon