Measuring customer satisfaction in the fast food industry: a cross‐national approach

  • G. Ronald Gilbert, Cleopatra Veloutsou, Mark M.H. Goode, Luiz Moutinho
  • Journal of Services Marketing, August 2004, Emerald
  • DOI: 10.1108/08876040410548294

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http://dx.doi.org/10.1108/08876040410548294

The following have contributed to this page: Cleopatra Veloutsou