An extended model of the antecedents and consequences of consumer satisfaction for hospitality services

Yuksel Ekinci, Philip L. Dawes, Graham R. Massey
  • European Journal of Marketing, February 2008, Emerald
  • DOI: 10.1108/03090560810840907

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http://dx.doi.org/10.1108/03090560810840907

The following have contributed to this page: Graham Massey