Measuring transaction‐specific satisfaction in services

  • Are the measures transferable across cultures?
  • Cleopatra Veloutsou, G. Ronald Gilbert, Luiz A. Moutinho, Mark M.H. Goode
  • European Journal of Marketing, May 2005, Emerald
  • DOI: 10.1108/03090560510590737

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

http://dx.doi.org/10.1108/03090560510590737

The following have contributed to this page: Cleopatra Veloutsou