Relationship quality antecedents: the Malaysian retail banking perspective

Nelson Oly Ndubisi
  • International Journal of Quality & Reliability Management, September 2007, Emerald
  • DOI: 10.1108/02656710710817117

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http://dx.doi.org/10.1108/02656710710817117

The following have contributed to this page: Professor Nelson Oly Ndubisi