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The transition from shareholder value primacy to customer-centricity is a multi-dimensional challenge for leaders. Five new books that provide guidance.by insiders are suggested.

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This page is a summary of: Leadership transformation reading list: insider guides to customer-centricity, Agile management and visionary innovation, Strategy & Leadership, December 2021, Emerald, DOI: 10.1108/sl-11-2021-0121.
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