What is it about?

Although the hospitality sector is considered the most active and profitable sector in the Egyptian economy, it is suffered from the non-stop immigration of skilled manpower and the high rates of labor turnover. One of the apparent solutions for this problem that could be implemented is empowering Egyptian females to play an active role in the success of this sector. Females faced many obstacles while working in hospitality, including prevailing social perception, the culture of shame, the traditional negative view of feminine hoteliers, long working hours, and the shift system, which led to weak females’ desire to enrol in the hospitality field. The study aims to determine how empowering Egyptian women in the hospitality industry affects staff turnover. Methodology- To achieve the aim of the study a sample of four and five stars resorts in Red Sea, Egypt was under study. A self-administrated questionnaire was addressed to feminine hotels employees and 140 forms were statistically analyzed in addition to fourteen semi-structured interviews with hospitality experts. Findings- The study recommends that hotels should start re-tailoring policies to activate Egyptian females’ role in reducing the high rate of hospitality labor turnover through increasing their work engagement (as a mediator) by adopting a decent work environment and motivating them to get promoted to hold senior positions.

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Why is it important?

empowering women in the hospitality field could play a vital role in reducing the high rate of employees turnover.

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This page is a summary of: The relationship between women's empowerment and staff turnover in the Egyptian hospitality labor market, Journal of Cultural Heritage Management and Sustainable Development, January 2024, Emerald,
DOI: 10.1108/jchmsd-07-2023-0107.
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