What is it about?

The research investigates the claim that measurement diversity (multiple performance measures) should be aligned with three organisational contingencies (business strategy, information technology and organisation size) to enhance organisational performance. There is a significant indirect effect of business strategy and information technology, but not organisation size, on organisational performance.

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Why is it important?

The study helps to provide a better understanding of the usefulness of the fit/match between contingencies and multiple performance measures in improving organisational performance. It also provides evidence relating to non–manufacturing and Libya. The study is the first to use Preacher and Hayes' (2004) macro to analyse mediation design in the field of contingency-based performance measurement.


The paper adds to the literature on contingency fit and multiple performance measures in new geographical and organisational contexts.

Professor John R Anchor
University of Huddersfield

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This page is a summary of: The impact of contingency fit on organisational performance: an empirical study, International Journal of Productivity and Performance Management, August 2021, Emerald, DOI: 10.1108/ijppm-01-2021-0016.
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