What is it about?

Do leisure involvement, object-based and existential authenticity, host sincerity and engagement stimulate positive memorable visitor experiences?

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Why is it important?

We respond this questions in a distinctive commercial hospitality setting: a living history site. Living history sites, situated within the broader museum classification, are core components of destination tourism portfolios. The concepts of authenticity and sincerity consistently emerge in studies of consumption experiences in hospitality and tourism.


Hospitality is increasingly used to refer to the attitude and behavior of hosts: e.g. “hospitableness” and “hospitable hosting behaviors”

Dr. Muhammet Kesgin
Rochester Institute of Technology

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This page is a summary of: Making memories: a consumer-based model of authenticity applied to living history sites, International Journal of Contemporary Hospitality Management, August 2021, Emerald, DOI: 10.1108/ijchm-12-2020-1467.
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