What is it about?

The purpose of this paper is to explore the skill mapping process in a manufacturing organization and to examine its relationship with the select performance indicators, such as quality and defects. This paper also explores the role of the supervisor in the whole process of skill mapping of the blue-collar employees.

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Why is it important?

The present study is of interest to researchers who are trying to understand the system for skill mapping and utilization of appraisal inputs in improving organizational performance


The focus of human resource (HR) management has shifted from recruitment, selection, induction, training and calculation of salary to developing key policies that facilitate in implementing the business strategies in an effective manner. In the current scenario, the HR department aims at working on improving the skill level of the employees by offering a favorable and conducive work environment that provides the employees to take part in planning and decision making in an organization. On the whole, the key activities of HR need to be focused on regularly upgrading the skill level of the workers by understanding their professional needs and by increasing the level of their motivation. So skill mapping becomes an important part in a manufacturing organization.

Dr Yashwant Singh Parmar University of Horticulture and Forestry

Read the Original

This page is a summary of: Skill mapping for blue-collar employees and organisational performance, Benchmarking An International Journal, February 2019, Emerald,
DOI: 10.1108/bij-08-2018-0228.
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