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Recognising the importance of national quality awards, quality management assessment frameworks and national innovation programs, the proposed framework for promoting business excellence provides a blueprint to advancing quality excellence in organisations at a national level.

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This page is a summary of: A national framework for promoting business excellence (NFPBE), Benchmarking An International Journal, December 2021, Emerald, DOI: 10.1108/bij-04-2021-0231.
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