What is it about?
This study looks at the challenges that people face when trying to communicate with pharmacists in community pharmacies in the UAE. We found that many people experience issues because of things like noise, crowded spaces, and a lack of private areas for confidential discussions. Personal factors also play a role, with some people feeling uncomfortable talking about health issues with pharmacists due to cultural or personal reasons. The research highlights that frequent pharmacy visitors are especially affected by these barriers, which can make it harder for pharmacists to provide the best care. To improve communication, we suggest better pharmacy layouts, more privacy, and training for pharmacists on how to interact effectively with the public.
Featured Image
Photo by Tbel Abuseridze on Unsplash
Why is it important?
This research sheds light on important factors that can make communication between the public and pharmacists more difficult. By addressing environmental and personal barriers, we can improve the quality of care and ensure that people feel comfortable talking to pharmacists about their health needs. With the right changes to pharmacy environments and pharmacist training, the healthcare experience in community pharmacies can be greatly enhanced, leading to better patient care and satisfaction.
Perspectives
Writing this article was enlightening, reminding me of the ethical importance of effective communication in healthcare. The everyday struggles that both the general public and pharmacists face in community pharmacies underscore the need for improvements that foster trust and respect. The research was a valuable reminder that the way we communicate is crucial in healthcare. I hope that this study helps bring attention to the small but significant changes that could make a big difference in improving the way pharmacists interact with the public, ultimately leading to better healthcare outcomes for everyone involved.
Dr. Hisham E. Hasan
Jordan University of Science and Technology
Read the Original
This page is a summary of: Barriers to effective communication in UAE community pharmacies: general public perspectives on enhancing patient-pharmacist interaction and policy development, Journal of Pharmaceutical Policy and Practice, February 2025, Taylor & Francis,
DOI: 10.1080/20523211.2025.2460744.
You can read the full text:
Contributors
The following have contributed to this page
