What is it about?
Even though being suspicious means not knowing for sure whether another person is guilty of misbehavior, suspicion in the workplace can have serious negative effects. In two studies, we show that when employees are suspicious of their managers, even for relatively minor infractions, they are less likely to go "above and beyond" and more likely to slack off.
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Why is it important?
It makes sense that a manager's bad behavior might trickle down to employees. But what we have shown here is that even SUSPECTING a manager of misdeeds impacts how employees behave.
Perspectives
We hope this article raises some interesting questions about manager-employee communication and trust.
Johnna Capitano
West Chester University of Pennsylvania
Read the Original
This page is a summary of: Suspicion at Work: The Impact on Counterproductive and Citizenship Behaviors, Organization Management Journal, October 2018, Taylor & Francis,
DOI: 10.1080/15416518.2018.1528858.
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