An Investigation of the Role of Job Resources in Mitigating Customer-Related Social Stressors and Emotional Exhaustion

  • Osman M. Karatepe, Ilkay Yorganci, Mine Haktanir
  • Services Marketing Quarterly, December 2009, Taylor & Francis
  • DOI: 10.1080/15332960903408476

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http://dx.doi.org/10.1080/15332960903408476

The following have contributed to this page: Prof. Dr. Osman M. Karatepe

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