Macroquality measurement: world state of quality and European quality scoreboard approaches and results

Pedro Saraiva, Paulo Sampaio, Catarina Cubo, Marco Reis
  • Total Quality Management & Business Excellence, April 2018, Taylor & Francis
  • DOI: 10.1080/14783363.2018.1461012

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http://dx.doi.org/10.1080/14783363.2018.1461012

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