What service excellence can learn from business excellence models

Muhammad Asif, Matthias H.J. Gouthier
  • Total Quality Management & Business Excellence, November 2013, Taylor & Francis
  • DOI: 10.1080/14783363.2013.839348

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http://dx.doi.org/10.1080/14783363.2013.839348

The following have contributed to this page: Dr Muhammad Asif