Customer requirements segmentation (CRS): A prerequisite technique for quality function deployment (QFD)

Arash Shahin, J. F. L. Chan
  • Total Quality Management & Business Excellence, June 2006, Taylor & Francis
  • DOI: 10.1080/14783360600588117

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http://dx.doi.org/10.1080/14783360600588117

The following have contributed to this page: Professor Arash Shahin