Using expectations and satisfaction to measure the frontiers of efficiency in public universities

Emerson Mainardes, Helena Alves, Mario Raposo
  • Tertiary Education and Management, October 2014, Taylor & Francis
  • DOI: 10.1080/13583883.2014.978358

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http://dx.doi.org/10.1080/13583883.2014.978358

The following have contributed to this page: Mario Raposo, Helena Alves, and Prof. Emerson Mainardes