What is it about?
International students are an important demographic for international higher education. The article demonstrates that 21st-century academic library provision cannot effectively support these students as customers and a stakeholder model is more appropriate.
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Why is it important?
Academic libraries also face challenges mainly because of their inability to adapt to the thinking of their parent stakeholders. The literature adequately demonstrates the benefits international students bring to universities. Libraries need to get on board with the program.
Perspectives
This work forms part of my very passionate feelings for my dissertation. As an international student then and now I feel the libraries ought to make a greater effort to provide service. I am not a customer, I am a stakeholder in the university and my own education, and I want to be treated as such.
Cherry-Ann Smart
University of the West Indies
Read the Original
This page is a summary of: International Student Stakeholders of the Academic Library, The International Information & Library Review, October 2017, Taylor & Francis,
DOI: 10.1080/10572317.2017.1351263.
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