Disparate satisfaction scores? Consider your customer’s country-of-origin: a case study

Tali Seger-Guttmann, Iris Vilnai-Yavetz, Mark S. Rosenbaum
  • The International Review of Retail Distribution and Consumer Research, December 2016, Taylor & Francis
  • DOI: 10.1080/09593969.2016.1264443

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http://dx.doi.org/10.1080/09593969.2016.1264443

The following have contributed to this page: Dr. Tali Seger-Guttmann