Internal Service Quality and the Psychosocial Work Environment: An Empirical Analysis of Conceptual Interrelatedness

Bo Edvardsson, GERRY LARSSON, SVEN SETTERLIND
  • Service Industries Journal, April 1997, Taylor & Francis
  • DOI: 10.1080/02642069700000014

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http://dx.doi.org/10.1080/02642069700000014

The following have contributed to this page: Gerry Larsson