An Empirical Assessment of Customer Satisfaction in Tourism

Doren D. Chadee, Jan Mattsson
  • Service Industries Journal, July 1996, Taylor & Francis
  • DOI: 10.1080/02642069600000030

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http://dx.doi.org/10.1080/02642069600000030

The following have contributed to this page: Doren Chadee and Professor Jan Mattsson