The effects of two directions of conflict and facilitation on frontline employees’ job outcomes

  • Osman M. Karatepe, Hasan Kilic
  • Service Industries Journal, July 2009, Taylor & Francis
  • DOI: 10.1080/02642060902749716

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http://dx.doi.org/10.1080/02642060902749716

The following have contributed to this page: Prof. Dr. Osman M. Karatepe

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