Measuring service quality of travel agents: evidence from Northern Cyprus

  • Nick Johns, Turgay Avcí, Osman M. Karatepe
  • Service Industries Journal, May 2004, Taylor & Francis
  • DOI: 10.1080/0264206042000247777

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http://dx.doi.org/10.1080/0264206042000247777

The following have contributed to this page: Prof. Dr. Osman M. Karatepe

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