What is it about?

The need for education and training of mental health professionals in providing culturally congruent care to diverse communities has been widely recognised. We explored educational interventions to enhance cultural competence and health care outcomes, and found that such initiatives often result in self-rated changes in knowledge, skills, attitudes and behaviours. However, while the importance of cultural competence for the quality of mental health care is generally highlighted, many different forms and types of educational interventions have been undertaken using a variety of theoretical, conceptual and educational frameworks. There is a scarcity and inconsistency in approaches to examine cultural competency training outcomes and evaluate learning underpinned by cultural competence models.

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Why is it important?

The knowledge, confidence, and cultural competence of mental health professionals regarding consumers’ needs can be improved through education and support. Culturally relevant mental health service experiences are clearly critical to enable patient-centered care and recovery into the future.


This paper was written with PhD student and registered nurse, Reshmy Radhamony, along with Professor Wendy Cross, a nurse with over 40 years experience in mental health in adult acute and crisis services.

Dr Louise Townsin
Torrens University Australia

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This page is a summary of: Nursing Education to Enhance Culturally and Linguistically Diverse (CALD) Community Access to Mental Health Services: A Scoping Review, Issues in Mental Health Nursing, June 2021, Taylor & Francis,
DOI: 10.1080/01612840.2021.1925792.
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