What is it about?

In experimental research on the persuasion process, argument quality manipulations are used to assess whether participants have been paying attention to the arguments or not. If they do, strong argument should lead to more persuasion whereas weak arguments should lead to less persuasion. In this paper, we carefully look at how researchers have manipulated argument quality and find that whereas strong arguments are indeed strong from a normative perspective, the weak arguments are often not arguments at all or are even counterarguments. As a result, the messages containing weak argument are highly unnatural. In this paper, we not only show what the problem is, but also provide guidelines for a more sound manipulation of argument quality.

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Why is it important?

All kinds of conclusions are drawn about the importance of argument quality for the persuasion process whereas these conclusions are often based upon flawed operationalizations of argument quality. Comparing the persuasive impact of a message with strong arguments to that of a message without arguments or even counter arguments has little to say about the nature of the persuasion process nor does it enable one to provide evidence-based advice to message designers. To truly understand what central or systematic processing entails, theoretically informed manipulations of argument quality are needed.

Perspectives

It was great fun writing this paper - partly because of my co-authors and partly because the weak arguments used in various messages were particularly hilarious. For instance, condoms were advertised for their fashionable colors, a laptop for its obsolete technology, and a washing detergent for its beautiful packaging.

Hans Hoeken
Universiteit Utrecht

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This page is a summary of: The Importance and Use of Normative Criteria to Manipulate Argument Quality, Journal of Advertising, September 2019, Taylor & Francis,
DOI: 10.1080/00913367.2019.1663317.
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