What is it about?

Our study estimates the operating efficiency of select Indian banks for a period of 5 years and identifies the inefficient banks. Then it investigates the relationship between intellectual capital and bank performance.

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Why is it important?

Our findings show that out of the three components of intellectual capital, only human capital efficiency is positively and significantly associated with operational efficiency while structural capital and finance capital have a negative impact on the efficiency of banks. The study concludes that to achieve competitive edge banks should invest in their human capital


Writing this article was of immense pleasure for me. Having worked in the banking sector for over 25 years I am passionate about the performance of this sector. Moreover, banking sector is the backbone of the economic development of any economy, especially emerging economies where capital market is not well developed. The study has co-authors with whom I have had long standing collaborations. This article also lead to establishing the significance of human resources in improving performance of banks. I hope the readers find this article thought-provoking.

Suryanarayan Mohapatra

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This page is a summary of: Intellectual capital and firm performance: evidence from Indian banking sector, Applied Economics, July 2019, Taylor & Francis, DOI: 10.1080/00036846.2019.1645283.
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