What is it about?
There was no significant impact of ISO 9000 towards the financial performance before and after the implementation in manufacturing companies in Indonesia.
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Why is it important?
This study provides evidence that shows there are no differences in the financial performance (activity ratios, liquidity ratios, solvability ratios, profitability ratios and market value ratios) before and after the ISO 9000 implementation in the manufacturing companies listed in the ISE.
Perspectives
Commitment and consistency are required to enable gradual achievement in the learning of sustainable improvements.
Dr. Lien H Kusumah
Universitas Mercu Buana
Read the Original
This page is a summary of: The differences in the financial performance of manufacturing companies in Indonesia before and after ISO 9000 implementation, Total Quality Management & Business Excellence, November 2016, Taylor & Francis,
DOI: 10.1080/14783363.2016.1237285.
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