Profiling the one- and two-star hotel guests for targeted segmentation action: a descriptive investigation of risk perceptions, expectations, disappointments and information processing tendencies.

S. Dolnicar
  • CABI Publishing
  • DOI: 10.1079/9780851997490.0011

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http://dx.doi.org/10.1079/9780851997490.0011

The following have contributed to this page: Professor Sara Dolnicar