What is it about?
People often resist when they feel their freedom is being limited, for example, when told how to use their phone. This reaction, called psychological reactance, is well known in media studies but has rarely been examined in real, face-to-face conversations. In this study, we filmed small groups asked to limit smartphone use and analyzed how they subtly pushed back - through hesitation, joking, or only pretending to agree. By combining detailed conversation analysis with statistical methods, the research shows how resistance is displayed and negotiated in everyday talk. It also demonstrates how numbers and close qualitative study can work together to better understand human interaction.
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Why is it important?
Most research on psychological reactance (how people resist when their freedom feels threatened) comes from controlled surveys or media studies, not real conversations. This study is among the first to watch reactance unfold in live, face-to-face talk and to measure it systematically. By combining the depth of conversation analysis with the power of statistics, it shows a new way to study subtle resistance and autonomy in everyday interaction. This approach can help researchers and practitioners better understand how people respond when rules, requests, or persuasion feel too controlling. Therefore, the study is a timely insight for areas like health messaging, climate action, and digital behavior change.
Perspectives
As someone trained in conversation analysis, I was excited to experiment with adding quantitative methods without losing the rich, detailed understanding of real interaction. It was inspiring to see how numbers and careful qualitative work can complement each other rather than compete. I hope this paper encourages other researchers to explore new ways of studying subtle forms of resistance in everyday talk, and maybe it sparks conversations about how we can bridge disciplines to better understand human communication.
Maximilian Krug
Universitat Duisburg-Essen
Read the Original
This page is a summary of: Integrating quantitative methods into conversation analysis, Nota Bene, September 2025, John Benjamins,
DOI: 10.1075/nb.00023.kru.
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