What is it about?

Cities must decide how to distribute limited buses, drivers, and operating time across routes with very different levels of demand. We analyzed more than 3,000 bus routes carrying over 4 billion riders annually across 19 metropolitan areas. Despite major differences in geography and planning practices, cities follow a remarkably consistent pattern: busier and shorter routes receive more frequent service according to a common scaling relationship. We developed a mathematical model showing that this pattern emerges from balancing two passenger costs—waiting longer for a bus and being delayed when crowded buses cannot accommodate everyone—under a limited operating budget.

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Why is it important?

The results reveal a common principle behind how cities allocate public-transit resources. They also distinguish between routes mainly limited by infrequent service and routes limited by overcrowding, helping explain why the same investment can produce very different benefits across cities. The framework could help transit agencies identify where additional service or larger vehicles would reduce passenger delays most effectively. More broadly, the same type of constrained allocation appears in natural flow systems, such as vascular and leaf networks, where limited transport capacity must be distributed across unequal flows.

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This page is a summary of: Crowding controls the scaling of bus frequency with demand, Proceedings of the National Academy of Sciences, July 2026, Proceedings of the National Academy of Sciences,
DOI: 10.1073/pnas.2535998123.
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