What is it about?

If you are a business support organization you might face the following issue. Is it better to spend more to support fewer firms or spend very little to support more firms? The paper discusses a robust evaluation of business support in the UK where different localities could choose to either support more businesses with lower cost per business helped or support fewer businesses with greater cost per business helped. The paper compares these options shows greater benefits from supporting fewer firms more intensively in a robust evaluation of UK business support. The paper introduces the idea of different models including 'managed brokerage' where more help is provided.

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Why is it important?

This is important for choices made by the business support community, and recommend 'managed brokerage' as a model for business suppport. This has been mentioned by the evaluation of business support and advice by the what works centre in the UK.


This is a clear guide to the approach that business support agencies should take in allocating their support amongst firms.

Kevin Mole
University of Warwick

Read the Original

This page is a summary of: Broader or Deeper? Exploring the Most Effective Intervention Profile for Public Small Business Support, Environment and Planning A Economy and Space, January 2011, SAGE Publications,
DOI: 10.1068/a43268.
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