The influence of emotional intelligence on the service performance of casino frontline employees

  • Catherine Prentice, Brian King
  • Tourism and Hospitality Research, October 2010, SAGE Publications
  • DOI: 10.1057/thr.2010.21

Emotional intelligence and casino service performance

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http://dx.doi.org/10.1057/thr.2010.21

The following have contributed to this page: Catherine Prentice, Professor Brian Edward Melville King, and Brian King