How viewers experience complex films and TV shows

What is it about?

Many films and TV shows tell their stories in unusual ways by using non-linear timelines, multiple perspectives, or ambiguous events. We interviewed 20 viewers to understand what it feels like to watch these complex stories. Our findings show that confusion does not necessarily reduce enjoyment. Instead, many viewers prepare for the challenge before watching, actively work to make sense of the story while watching, and continue thinking, discussing, or even rewatching it afterwards. For many, the effort of understanding becomes part of what makes the experience engaging and rewarding. These findings help explain why many people enjoy complex storytelling and may be useful for researchers, filmmakers, educators, and streaming platforms.

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Photo by Eric TERRADE on Unsplash

Photo by Eric TERRADE on Unsplash

Why is it important?

Existing theories of narrative engagement have largely been developed using straightforward stories. By examining viewers’ lived experiences of complex films and TV series, this study identifies additional forms of engagement that arise when stories challenge viewers to interpret, revise, and reflect. These findings provide a foundation for improving theories of narrative engagement and understanding the growing popularity of complex storytelling.