What is it about?
This research introduces the Multidimensional Coworker Support Scale (MCSS). This new measure can be used by researchers studying coworker social support and by practitioners seeking to better understand support within their organizations. Unlike existing unidimensional scales, the MCSS captures the form (available vs received), type (emotional vs instrumental), and helpfulness (helpful vs unhelpful) of coworker support to provide richer insights. The scale is freely available in Appendix B of the manuscript.
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Why is it important?
The Multidimensional Coworker Support Scale (MCSS) can be used to advance the understanding of coworker support in organizational research and practice.
Perspectives
Shoutout to the amazing research team who provided all the dimensions of helpful support throughout the process of developing the evaluating the new scale.
Cheryl Gray
Read the Original
This page is a summary of: Help! We need a measure: Developing and evaluating a Multidimensional Coworker Support Scale (MCSS)., Journal of Occupational Health Psychology, August 2025, American Psychological Association (APA),
DOI: 10.1037/ocp0000408.
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