What is it about?
The science of interpersonal trust and how to apply this to improve employee engagement and organizational performance.
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Why is it important?
Organizational trust significant improves employee discretionary effort and we should makes work more enjoyable.
Perspectives
Trust produces significant leverage to improve organizational outcomes and this is the culmination of 10 years of research working directly with organizations so it is very useful.
Paul Zak
Claremont Graduate University
Read the Original
This page is a summary of: The neuroscience of high-trust organizations., Consulting Psychology Journal Practice and Research, March 2018, American Psychological Association (APA),
DOI: 10.1037/cpb0000076.
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