What is it about?

Across 129 studies, we found that teamwork training (e.g., TeamSTEPPS, crew resource management, etc.) in healthcare settings was associated with improved performance and outcomes, including better job performance, reduced medical errors, improved safety climate, and reduced patient mortality.

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Why is it important?

Team training has proliferated in healthcare in recent years, but prior work has not meta-analyzed this work to understand how these training programs have impacted the outcomes which they purport to improve. We provide evidence that these programs are beneficial in healthcare, as they were found to be associated with the improvement of important organizational and patient outcomes.

Perspectives

For organizational scholars, another interesting finding from this study was testing the Kirkpatrick training evaluation sequential/"trickle-down" model. We found evidence that a "trickle-down" effect exists between learning, behavior, and results level outcomes; but the role of training reactions was more distinct. That is, reactions to training has limited impact on how much is learned or how training impacts practice.

Megan Gregory
The Ohio State University

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This page is a summary of: Saving lives: A meta-analysis of team training in healthcare., Journal of Applied Psychology, September 2016, American Psychological Association (APA),
DOI: 10.1037/apl0000120.
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