What is it about?

Knowledge workers grow in their careers by honing various skills and constantly tackling challenging tasks. Challenging work which requires various skills can be a boon or bane. Good job characteristics, empowerment and leadership make that difference and are the key to eliciting commitment especially from knowledge workers.

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Why is it important?

A deep understanding of how to build employee commitment helps companies keep their employees happy and healthy, improves employee retention and improves work-place performance.

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This page is a summary of: Building affective commitment through job characteristics, leadership and empowerment, Journal of Management & Organization, February 2015, Cambridge University Press,
DOI: 10.1017/jmo.2014.93.
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