Offshoring of high-value functions

  • Nir Kshetri, Nikhilesh Dholakia
  • Cambridge University Press
  • DOI: 10.1017/cbo9780511761607.013

Case study... how medical transcription work moved from US to India

What is it about?

This work started when Nikhilesh Dholakia conducted a field study of the offshoring of medical transcription work in India. Nir Kshetri brought in considerable additional expertise on global outsourcing.

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The following have contributed to this page: Dr Nikhilesh Dholakia