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This page is a summary of: “I can't show them on the phone so it's what I say and I'm not saying a lot.” – The loss of nonverbal and visual cues during telephone consultations, equity of access and the impact on marginalised patients: a qualitative study, SSM - Qualitative Research in Health, December 2025, Elsevier,
DOI: 10.1016/j.ssmqr.2025.100604.
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