What is it about?
In Coventry, a medium-sized industrial and ethnically-diverse UK city typical of many cities in the developed world, low health literacy and language barriers hamper access to diabetes care for BME populations, leading to poorer self-management. The analysis of this study revealed that: • 32% City GP staff spoke a second language relevant to the practice's BME population • GP staff from BME groups were 1:5 compared to 1:10 in the city’s population • 56% GP practices provided highly culturally-competent diabetes services for patients from BME backgrounds. • 100% GP practice staff received regular formal training on diabetes care • No GP practice staff received formal/structured cultural competence training.
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Why is it important?
In the context of rising international migration, understanding how primary healthcare providers can provide culturally-competent services may support service efficiency.
Perspectives
It is crucial that health care organisations should make structured cultural competence training mandatory in order to improve the provision of culturally-competent services as the exacerbating refugee and economic migration of national populations around the world are likely to continue. This may include in some occasions employing appropriately skilled and trained refuges/immigrants in various healthcare specialties to support the health of the same migrant populations.
Dr Peter Zeh
University of Warwick
Read the Original
This page is a summary of: A cross-sectional survey of general practice health workers’ perceptions of their provision of culturally competent services to ethnic minority people with diabetes, Primary Care Diabetes, December 2018, Elsevier,
DOI: 10.1016/j.pcd.2018.07.016.
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