Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts: A hierarchical approach

  • Catherine Prentice, Brian E.M. King
  • Journal of Business Research, September 2013, Elsevier
  • DOI: 10.1016/j.jbusres.2012.12.009

The service performance of casino hosts

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http://dx.doi.org/10.1016/j.jbusres.2012.12.009

The following have contributed to this page: Catherine Prentice and Professor Brian Edward Melville King