Effects of mentoring functions on receivers' organizational citizenship behavior in a Chinese context: A two-study investigation

Ho Kwong Kwan, Jun Liu, Frederick Hong-kit Yim
  • Journal of Business Research, April 2011, Elsevier
  • DOI: 10.1016/j.jbusres.2010.04.003

What is it about?

This research examines the relationship between mentoring functions received by employees and their organizational citizenship behavior (OCB), and the moderating effects of perceived quality relationships with mentoring function providers in China. Results of Study 1 from a sample of 385 supervisor–subordinate dyads reveal that role modeling received by protégés positively relates to their OCB, and perceived mentoring relationship quality moderates the association between career support received and protégés' OCB. Moreover, nonprotégés and protégés who receive high levels of overall mentoring functions perform more OCB than protégés who receive low levels of mentoring functions. Results of Study 2 from 258 supervisor–subordinate dyads show that role modeling received by subordinates positively relates to their OCB directed at individuals (OCBI) and at the organization (OCBO) while career support received positively relates to OCBO. Additionally, leader–member exchange moderates the linkages of role modeling with OCBI and OCBO.

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The following have contributed to this page: Dr Ho Kwong Kwan