The dynamics of buyers' perceived costs during a relationship development process: an empirical assessment

Cindy Claycomb, Gary L. Frankwick
  • Journal of Business Research, December 2005, Elsevier
  • DOI: 10.1016/j.jbusres.2004.10.004

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http://dx.doi.org/10.1016/j.jbusres.2004.10.004

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