What is it about?

This article is about the reasons why firms lose ISO 9001 certification, and the antecedents to those reasons.

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Why is it important?

There are more than 1,000,000 certified firms worldwide that must decide every three years whether to renew of not the certification. Approximately 180,000 firms lose the certification every three years. It is important to understand why, and what can be done to reduce this very high rate of certification withdrawal.

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This page is a summary of: Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents, International Journal of Production Economics, March 2021, Elsevier, DOI: 10.1016/j.ijpe.2020.108024.
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