What is it about?
The increasing spread of digital technologies has consequences for how we live, work, and communication. Alongside positive opportunities and chances, digitalisation also involves risks and negative reactions such as anxiety. In order to examine the psychological roots of this so-called digital anxiety, we empirically investigated employees’ feelings about digitalisation and reasons for digital anxiety by conducting 26 interviews. We found that the megatrend towards digitalisation evoke anxiety not only related to individual or organisational changes, but also related to broader societal considerations. Based on our results, we suggest interventions that could help organisations, teams, and individuals cope with the triggers of digital anxiety in order to improve people’s feelings and experiences related to digitalisation.
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Why is it important?
The increasing spread of digital technologies has consequences for how we live, work and communication. digitalisation also involves risks and negative reactions such as anxiety. It is important to get an insight into the examine the psychological roots of this so-called digital anxiety to be able to prepare appropriate interventions.
Perspectives
This research is related to the European Funded Project "Excellence-in-stress-management" (588315-EPP-1-2017-1-ES-EPPKA2-KA): http://www.excellence-in-stress-management.eu that offers diagnosis and intervention tools in different languages.
Professor Rita Berger
Universitat de Barcelona
Read the Original
This page is a summary of: Anxiety in a digitalised work environment, Gruppe Interaktion Organisation Zeitschrift für Angewandte Organisationspsychologie (GIO), January 2020, Springer Science + Business Media,
DOI: 10.1007/s11612-020-00502-4.
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