Review of works on technology, consumer, and markets at URI - nearly 3 decades
What is it about?
Under the leadership of Ruby Roy Dholakia at the University of Rhode Island (URI), over two decades of research on tech-consumers-market related topics has been happening. This article traces the key moments in this research program, particularly in terms of the significant dissertations completed at URI.
Why is it important?
This paper owes a lot to the significant transatlantic collaboration with the group of researchers working with Professor Wolfgang Fritz in Germany and his colleague Udo Wagner in Vienna.
Dr Nikhilesh DholakiaUniversity of Rhode Island
Although published in Europe and thus not widely available in North America and Asia (and elsewhere), this represents one of the best windows into the almost 3-decade long program of research into information technology, consumers and markets done under the leadership of Ruby Roy Dholakia, with offshoots and assists from some of my research. Hence, I continue to develop this paper's Kudos site as a portal into other related work.
The following have contributed to this page: Dr Nikhilesh Dholakia
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Comprehensive view of the works by Ruby Roy Dholakia
This citations database, of the works by Ruby Roy Dholakia and her associates, at the University of Rhode Island (URI) and other universities, provides multiple connections to the issues and topics raised in this article.
Sy Banerjee - Carrying the Mobile Mantle
Under the direction of Professor Ruby Roy Dholakia, Syagnik "Sy" Banerjee commenced some very innovative work on issues of mobility and ubiquity during his doctoral days at the University of Rhode Island (URI). Now on the faculty of U. Michigan (Flint) and also affiliated with Medill School at Northwestern University, Sy is emerging as the key bearer of the mantle on mobile commerce research that got its start at URI. Ruby and Nikhilesh Dholakia continue to work with Sy on mobile marketing.
URI Tech/Markets Research: Led by Ruby Roy Dholakia
Starting from the mid-1980s, a strong, varied and insightful stream of research has developed under the direction of Professor Ruby Roy Dholakia at the University of Rhode Island (URI), examining multiple aspects of Telecom, E-Commerce, M-Commerce, Social Media, Virtual and Augmented Reality, Smart Homes, Internet of Things, and many related aspects of technology-induced changes in markets and consumer behaviors.
E-commerce and E-tailing: electronic retailing insights from Dr. Ruby Roy Dholakia
While the literature on retailing is vast, there are very few places where one can find insights into retailing and e-commerce phenomena from both consumer behavior and retail/brand strategy angles. Research by Ruby Roy Dholakia in retailing and e-commerce does achieve insightful integration of both these perspectives.
Ruby Roy Dholakia: Pioneering research scholar in mobility, mobile communications, mobile commerce
This introductory piece indicates the very early focus on mobile technology, mobile communications, and mobile commerce; in the research endeavors launched at the University of Rhode Island (URI) by Ruby Roy Dholakia and her globally associated research network. For more samples of work done by her and her associates, please search for "Ruby Roy Dholakia" in Google Scholar.
Revisiting Source Credibility in the Electronic Age
The classic articles on Source Credibility, in which Ruby Roy Dholakia was a key contributor, need to be revisited and rethought in the Internet-based electronic age.
Connected is Capable: Dr. Ruby Roy Dholakia and Dr. Bari Harlam explore e-productivity
A study of how telecom connectivity boosts economic development.
Nikhilesh Dholakia: Google Scholar Page
Includes, among other items, publications by Nikhilesh Dholakia on tech-markets-consumers-culture...
Google Scholar Page: Ruby Roy Dholakia
Portal into her tech-markets-consumer research.
Curated Travel, Curated Shopping: A New E-Biz+Physical-Biz model
Reviewing, recommending and sharing are popular online activities that shape platforms, social sites, and merchant sites. This venture illustrates a new twist that combines e-biz and physical travel and tourism. It uses the approach of curated selection and presentation of sights, activities, places, happenings, merchants and products.
Ruby Roy Dholakia: Pioneering work in source credibility
The electronic age is introducing new challenges in the understanding of source credibility.
Ruby Roy Dholakia: More on source credibility
Again, a pioneering influential piece of work, needing updates for the e-and-i-age...
Ruby Roy Dholakia: Source credibility
Another influential piece on source credibility... [Also shows the gaffes that happen from poor proof-reading of the article title ;-)) ]
Ruby Roy Dholakia on E-tailing
Early and one of the most-cited pieces on electronic retailing.
Ruby Roy Dholakia: Work on Interactivity
The base work for this, David's dissertation supervised by Ruby, was indeed THE pioneering work in interactivity of websites from a consumer perspective... [The lesson here is that if you don't get the work out in major journals soon, you lose some momentum and visibility... yet, this remains a classic well-cited piece despite some delays in getting to print...]
Ruby Roy Dholakia: More on Interactivity
Several years after dissertation by Dr. David Fortin, the dissertation by Dr. Miao Zhao further deepened the knowledge of e-interactivity.
Ruby Roy Dholakia: Interactivity explored
This takes the innovative approach of explaining interactivity using the famous Kano model from operations management and operations research.
Ruby Roy Dholakia on E-tailing: more
Another pioneering, well-cited work on e-tailing, in collaboration with Outi Uusitalo of Finland.
Ruby Roy Dholakia: Multichannel Retailing
A pioneering piece that combined data from physical, phone and web-based channels.
Ruby Roy Dholakia: Mobility explored
Mobile media, networks and devices have now exploded on a scale unseen in any human endeavor... Once again, in the URI traditions under the leadership of Ruby, this is based on one of the most exciting early studies of mobile tech usage by consumers. The insightful young research this time is Dr. Syagnik "Sy" Banerjee. Pre-pub FULL TEXT here.