Predicting Disloyalty to a Search Engine: The Role of Satisfaction, Brand Relationship, Reputation and the Search Engines Features

  • Cleopatra Veloutsou
  • December 2015, Springer Science + Business Media
  • DOI: 10.1007/978-3-319-24184-5_87

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http://dx.doi.org/10.1007/978-3-319-24184-5_87

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